Payment Policy
Payment Policy
Accepted Payment Methods
Subject to availability at checkout, we accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay. Only payment methods displayed at checkout are currently available.
Currency and Taxes
All prices and transactions are displayed in U.S. dollars unless clearly stated otherwise. Applicable sales tax is calculated at checkout based on the order and delivery address.
Payment Authorization
Payment is authorized and charged when an order is submitted or as otherwise displayed by the selected payment provider. An order is not confirmed until payment authorization succeeds and we send an order confirmation.
Security
Payments are processed through Shopify and applicable payment providers. We do not store complete payment card numbers. Customers are responsible for using an authorized payment method and accurate billing information.
Failed or Declined Payments
A payment may be declined because of incorrect information, insufficient funds, fraud controls, provider restrictions, or bank policies. Contact the payment provider if a payment is declined. We may cancel orders that cannot be successfully paid.
Duplicate or Unrecognized Charges
If you believe a charge is duplicated or unauthorized, contact us at support@castwelltackle.com with the order number and relevant details. Do not send complete card numbers or security codes by email.
Refunds
Approved refunds are issued to the original payment method. Processing and posting times are described in our Return and Refund Policy.
Installments and Other Methods
We do not promise installment financing, checks, cash, cash on delivery, or bank transfers. Any additional payment option is available only if displayed during checkout.